Terms & Conditions

Our Services

Mimi's Van provides mobile coffee catering services from our vintage-style caravan throughout Geelong, VIC, and the Bellarine Peninsula. We serve premium, ethically sourced coffee and a variety of beverages for events including:

• Weddings
• Corporate events
• Private celebrations
• Public events and markets
• School and community events

Booking & Quotes

When you submit an enquiry through our website, we will provide you with a custom quote based on your event details. Quotes are valid for 14 days from the date of issue.

Your booking is confirmed once you have accepted the quote and any required deposit or payment has been received.

Minimum Requirements

Minimum Guest Requirement: All bookings require a minimum of 30 guests.

Van Hire Fee: A $300 hire fee applies to all bookings. This is a fixed hire fee, not a minimum spend requirement.

Pricing & Packages

We offer several catering packages to suit different event types and budgets. All packages include:

• Premium, ethically sourced, locally roasted coffee
• A wide variety of beverages including dairy-free and alternative milk options
• Professional barista service
• Our charming vintage caravan setup

Package prices are outlined in your custom quote and may vary based on event duration, guest numbers, and specific requirements.

Payment Terms

Payment details, including deposit requirements and payment schedules, will be outlined in your custom quote. Final payment is typically required prior to your event date.

Changes to Your Booking

If you need to make changes to your booking (such as guest numbers, timing, or package selection), please notify us as soon as possible. We will do our best to accommodate changes, subject to availability.

Changes made within 7 days of your event may incur additional charges or may not be possible depending on the nature of the change.

Service Area

We service events throughout Geelong, VIC, and the Bellarine Peninsula. For events outside our standard service area, additional travel fees may apply. These will be clearly outlined in your quote.

Venue Requirements

Our vintage caravan is generator-powered, meaning we can operate at almost any venue. We require:

• Level, stable ground for the caravan
• Reasonable access for setup and pack down
• Clearance from venue management (if applicable)

It is your responsibility to ensure the venue allows mobile food vendors and that all necessary permits or permissions are obtained.

Weather & Unforeseen Circumstances

While our caravan operates in most weather conditions, extreme weather events (such as severe storms or dangerous conditions) may prevent us from safely providing our services.

In such cases, we will work with you to reschedule your event or provide a full refund if rescheduling is not possible.

Liability

Mimi's Van takes all reasonable care in providing our services. However, we cannot be held liable for:

• Delays or inability to perform due to circumstances beyond our control (extreme weather, vehicle breakdown, road closures, etc.)
• Allergic reactions or dietary issues (we provide information about ingredients and dietary options, but it is the responsibility of guests to make informed choices)
• Loss or damage to personal property at your event

Food Safety & Dietary Information

We take food safety seriously and operate in accordance with Victorian food safety standards. We offer a range of dietary options including dairy-free and alternative milk choices.

If you or your guests have specific allergies or dietary requirements, please inform us in advance and we will do our best to accommodate.

Photography & Marketing

We may take photos at your event for use on our website and social media. If you prefer that we do not photograph your event, please let us know in advance.

Complaints & Feedback

We strive to provide exceptional service at every event. If you have any concerns or feedback, please contact us directly so we can address them promptly.

Amendments to Terms

We reserve the right to update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about these Terms & Conditions, please reach out:

We respond to all enquiries within 24 hours during business days.