At Mimi's Van, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you use our website or book our coffee catering services.
Information We Collect
When you request a quote or book our services, we collect the following information:
- Your Details: Full name, phone number, and email address
- Event Details: Event type, date, start time, end time, number of guests, venue location, selected package, and any additional requests
- Marketing Information: How you heard about us (optional)
How We Use Your Information
We use your information to:
- Prepare and send you custom catering quotes for your event
- Communicate with you about your booking, including confirmations and event details
- Provide our coffee catering services at your event
- Improve our services and understand our customers better
- Send you updates about our services (only if you have given us permission)
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any incorrect or incomplete information
- Request deletion of your personal information
- Opt out of receiving marketing communications at any time
Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. Your information is stored securely through our booking system (GoHighLevel), which uses industry-standard security measures.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Mimi's Van
Email: prueharrington@outlook.com
Phone: +61 411 826 300
Address: 25 Alan Street, Geelong, VIC 3216